Deposit Information
Full Service Provided Bv The City (electric, water/sewer, & garbage)
Deposit with an approved Letter of Credit$ 150.00
Deposit without a Letter of Credit$300.00
Electric and Garbage Services Only
Deposit with an approved Letter of Credit$ 130.00
Deposit without a Letter of Credit$260.00
Water/Sewer and Garbage Services Only
Deposit with an approved Letter of Credit$ 100.00
Deposit without a Letter of Credit$200.00
Garbage Services Only$60.00
IF YOU EXPERIENCE A UTILITY EMERGENCY AFTER HOURS, PLEASE CALL 911
To establish utilities with the City of Hampton you must appear in person at City Hall.
A mandatory deposit is required on all accounts. If you provide a letter of credit from a utility company (i. e. water, gas, electric, cable, internet, phone, or cellular phone) the deposit can be reduced according to the above breakdown. The letter of credit must be presented at the time of application for service. The customer must have had 6 months continuous utility service within the last 12 months and have had no more than 2 late payments, no collection charges, no cut-offs, and no returned (NSF) checks within the applicable period. The letter of credit must show the same name as the person requesting service from the City. If a check used as the deposit is returned for any reason, service will be disconnected immediately upon receipt of the returned check. To reconnect service, full deposit payment, in cash or by cashier’s check, must be made plus a $28.00 NSF fee plus a $25.00 disconnect and a $25.00 reconnect fee. Utility deposits will be refundable at customers request, with submission of the Utility Deposit Refund Form, after 12 months who have maintained good payment history with the City. This refund will be applied to their account as a payment. A customer wishing to close an account may request a refund of any remaining deposit provided the customer is in good standing at the time the account is closed. “Good standing” means that the City is given notice by the customer of their intent to close the account, all accrued charges have been paid, all property of the City related to the utility has been returned, and no damage to City utility property has been made.
Utility Rate Information
Domestic Electric Rate
Flat 7.1 per KWH
Fuel Recovery Charge = .4517500 per KWH
Commercial Electric Rate
First 1000 KWH = 7.6 per KWH
All after 1000 KWH = 7.1 per KWH
***THE FUEL RECOVERY CHARGE IS SUBJECT TO CHANGE IN SUCH AN AMOUNT AS MAY BE APPROVED AND/OR AMENDED BY THE GEORGIA PUBLIC SERVICE COMMISSION***
Water & Sewer Rates
0 – 6000 = $4.17 Next 4000 = $5.66 10,001 & over = $8.28
Minimum Water/Sewer Base rate = $9.25 per unit
Sewer Surcharge Rate - $3.50 per thousand (1,000) gallons.
Automatic Annual Increase
The City purchases a large portion of its water supply from the Henry County Water and Sewerage Authority, which has an annual automatic increase. Beginning October 1,2008, and each October 1 thereafter, the volumetric rates for every one thousand (1,000) gallons shall automatically increase by six (6%) per annum.
Billing Information
Utility bills are mailed on the 15th of every month. Bills not paid by the 4th of the month will be assessed an additional charge of 10% of the bill.
Bills not paid by the close of business on the 9th day of the month will be considered delinquent and service will be immediately disconnected. In addition to the utility bill a $25.00 disconnect fee and a $25.00 reconnect fee is charged.
Service will not be reconnected until the delinquent bill, the disconnect fee, and the reconnect fees are paid in full.
No disconnects or reconnects will be done after normal business hours.
If the 4th of the month falls on a weekend/holiday the 10% late fee will be added the next business day. The same applies for the 10th of the month for disconnects.
Contact The City of Hampton utilities billing department during normal working hours concerning disputed bills or charges as well as any outages.
There is a $10.00 upfront charge to re-read your electric and water meter. If the reading is incorrect due to city error, the charge will be refunded within 30 days.
The City offers to do ao once a year pool adjustment. It is the customer’s responsibility to call City Hall during normal business hours to schedule the adjustment. Once the adjustment is scheduled, the City will do a six (6) month average on your sewer. The customer is still responsible for the water used.
Explaining your bill
The following information is provided to help you understand the utility services bill which you receive monthly from the City of Hampton.
The total amount you are billed can be understood by the following explanations of each line item on your bill. (Your bill may not contain each example.)
Electricity: Is stated in kilowatts (kW) used from the beginning to end of the billing period. This is followed by total kilowatts used, and the number of days billed. The average daily use follows, and the amount billed based on your electric usage including the adjustment charge is imposed byt the Georgia Power Company as approved by the Georgia Public Service Cmmission (PSC). The City obtains no revenue from the fuel adjustment rate on your used kilowatts for that given month (rates are subject to adjustment by the Public Service Commission)
Fuel Adjustment: The fuel adjustment charge is imposed by the Georgia Power Company as approved by the Georgia Public Services Commission (PCS). The City obtains no revenue from the fuel adjustment rate of 0.046153 per kW calculated, on your used kilowatts for that given month (rate subject to adjustment by PSC).
Water: Includes the beginning and end meter reading for the billing period in gallons. These columns are followed by total gallons used, the days billed, and the average daily water use in gallons.
Sewer: Equal to 100% of the water bill and will be the same amount as your water usage.
Garbage: The garbage bill is shown in the last column at $11.00 per home.
Water Base Rate: The base water rate per household is currently $9.25 per month. This is the minimum charge for availability of water service.
Sewer Base Rate: A base sewer rate per household is currently $9.25 per month for the availability of sewer service.
Sewer Debt Relief: A $3.50 per thousand gallons used is currently charged for debt retirement of the City’s new Wastewater Treatment Plant.
Sales Tax: Applied to the City Electrical bill and fuel adjustment charge together.
Other charges that may appear on your bill is a $5.00 charge if you add a garbage container, a $15.00 charge for each bulk pick up, should you request it, and a $5.00 – $10.00 charge if you have a private security light.